Now a days many of them started blogging and most people started to do the business over internet. So Important thing is how we do business over internet. What people likes to interact with your business?. Support is the main thing the clients and customers need from your business. So we need some support feature in our website for customer satisfaction. So here i wish to share a free support live chat for your website. Yes of course its free.
ZOPIM gives Support Live chat interface for your website or blog. You can customize each and everything of the support chat interface for free. Even Zopim gives premium features for payment. If you want you can purchase premium plans for more customer support. Free function allows one customer at a time. its enough for beginners.
How to Enable it on your Website or blog?
Its not very complicated to enable on your website. After signup on Zopim, they gives you the Script, You have to paste on your website anywhere or In your blog paste in any widgets. Its works fine.
How to Customize that Live Chat window?
You have option to change the text, color, Popup balloons, sounds from the dashboard of Zopim account. So You can change that Live chat window for your taste.
Live Chat window works on Offline mode?
Yes, If your Support is not online. Zopim Offline mode will be automatically enabled and Gets the message from your customer and Delivers to your mail id or Offline box in Zopim Dashboard.
How Chat Window Looks like?
You can See the Chat window on Right side bottom on your website. Even You can place on your suitable location. Even customers can detach the window from that place and they can keep in their suitable place. So it is quite easy for customers and clients to chat with you when they are busy in some other PC works.
Chat Window Looks like Below Picture:
Why cant you try for your website or Blog. Just go to WWW.ZOPIM.COM and give support to your Customers. 🙂
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Application is quite good. What about Live2support?
But it is not Free it seems.. Thanks for your valuable comment.
It is really good piece of software, will give a try to it, how about using Gtalk integration on the blog for support I have come across with many site and blog using this service which is free for life.
Thanks for sharing
-Imran
Thanks for your comment. Hope to see you again here
I would suggest you to check Banckle Live Chat (http://banckle.com/apps/live-chat/default.html) application as an alternative to Zopim for customer support. It is perfect for live assistance.
Plug-in
Banckle live chat for wordpress:http://wordpress.org/extend/plugins/banckle-live-chat-for-wordpress/
Banckle live chat for shopify:http://apps.shopify.com/banckle-live-chat
Thanks for the info.. we will recommend it after we use it 🙂
Wow this software looks great, this is exactly what I was looking for to support my customers on my site.
I have used this software on my website it is really good and most other live chat software is so exspencive so if you are looking for a good solid live chat software give it a try.
sure 🙂 Welcome
oh k welcome… try it and post your suggestion
Hi, Zopim is good but maybe way too expensive. I found Lime Talk when I was looking for a cheaper option and it was a good choice. They have a free version which is less limited than that of Zopim and also the paid version is much cheaper.
I accidentally came across inside , and after looking through their site Megento Chat, it morphs a business website into a virtual storefront so business personnel can see and help their site visitors in real-time using chat.
Zopim is a great chat client. It’s a great solution that can be used in conjunction with Helprace, for example. A Helprace is an online feedback system and helpdesk developed in conjunction with one another.
We at Allora.io use Chatra live chat and are very happy with it. Chatra has great interface (it looks like mobile messenger with animations etc) and has the best agent’s dashboard I’ve ever seen. Zopim and Chatra have almost the same functionality. but Chatra works better on mobile.